You can book (subject to availability, of course) by making a reservation online.  To do this please navigate to the bookings page on our website. You will find this on the top right of the page or within the drop-down menu options. This will also allow you to submit enquiries for large parties

To make a booking or enquiry, please navigate to the bookings page on the site’s website or app (if the premises has one).  You will find this on the top right of the page or within the drop-down menu options. This will also allow you to submit enquiries for large parties.

To make an enquiry to join us with a larger group, you can also visit the bookings page on our website. You can enter all your booking requirements and any further details within special requests and one of the team will be in touch.

We do allow same day bookings depending on availability and you can book up to a year in advance. Just pop onto our bookings page, complete your details and you will receive a confirmation if we can accommodate your request. If you're planning a big get-together or a special occasion, you can also do this via the bookings page and submit all your details and one of the team will be in touch to discuss.

To cancel an online booking, just click on the link in your booking confirmation email and follow the steps. Please try to give us as much notice as possible.

If you have not received your booking confirmation yet, please do contact the restaurant/pub you have booked for to confirm your booking.

We always try and accommodate walk-ins, however, to ensure you get a table at your preferred time we advise booking online.

Yes, you can contact us 0121 498 7098 9am - 5pm Monday to Friday (excluding Bank Holidays)

We do advise using the contact form online to help us get you the best response and for outside the hours outlined above. To access that  please visiting the web page for the restaurant you visited and click contact us at the bottom of the page

If you have feedback regarding a recent visit to the The Green Man you can click here to leave a compliment, here to leave a complaint, or here to submit an enquiry

Please look through our FAQs which will hopefully answer your question. If not, please contact our Guest Care team by completing our enquiry form.

We don't have own email addresses, so if you'd like to talk to the manager please call him or her directly. You'll find the phone number on the "home" and "find us" pages on our webiste

Yes, you can find us on social media vis Facebook, Twitter and Instagram. See the bottom of our homepage to find the links.

We're delighted that you'd like to keep in touch. Simply sign up using the sign up button at the top of the page for all our latest news and offers.

Please ensure you have signed up to our newsletter and or app , please note that not all guests will receive the same offer at the same time.

When you signed up to our newsletter, did you enter your date of birth? If not, find a recent email from us and click on the "email preferences" link to update your details. Please allow up to 2 weeks from sign up to your Birthday to receive your voucher.

Yes, you can use your voucher in any Castle Pub of your choice. Please do check the terms and conditions for your voucher as some exclusions may apply.

To stop receiving our news and offers via email, just click on the "unsubscribe" link, which can be found at the very bottom of every email we send to you.

For set menu offers, as long as you are seated and order between the applicable hours of the offer then you are entitled to the discount.

It's great to hear that you're thinking of joining the team. See our jobs page for more info and links to our current vacancies https://www.thegreenmanw1.co.uk/jobs

Due to the volume of requests we receive we are unable to deal with unsolicited supplier calls and emails. If you are interested in becoming a supplier please send your details in writing to - Procurement Department, Mitchells & Butlers, 27 Fleet Street, Birmingham, B3 1JP

Yes, we offer free Wi-Fi in all our venues just look for ‘Guest Wi-Fi’ this is provided by Sky.

Once you have located ‘Guest Wi-Fi’ just click on it and follow the on-screen prompts to connect. You’ll need to register to use Sky Wi-Fi, you can also opt in to receive marketing from us so we can tell you about all our cool deals and promotions!

Yes, you will need to register again, we will not transfer any accounts previously registered over to Sky Wi-Fi.

No, the good news is, you only need to register once and then assuming you use the same device you’ll be able to access Wi-Fi quickly next time. If you change device you will need to sign back in.

Legally we need to ask people to register some information about themselves before using the service (to comply GDPR). This information may be made available to authorities as required, but we won't share your details with any third-party companies.

The terms and conditions for using our free Wi-Fi internet service can be found on the landing page when you connect to the Sky Wi-Fi.

The Green Man gift cards are available to purchase online here.  If you order online, you can choose either a digital gift card received by email or you can send a physical gift card, delivered by post inside of a greetings card with your own personalised message. If you don’t know the recipient’s email address, there is the option to send a digital gift card as a link which can be shared instantly on social media platforms including WhatsApp, Instagram and Facebook.

You can also buy physical gift cards from any of our pubs. Just pop in speak to a team member.

Our gift cards (whether physical, or digital) are valid at any Castle in the UK as well as any other Mitchell’s & Butlers venue. You can search all available venues here.

You can credit our gift cards with any denomination of £5, up to the total value of £250 each.

Our gift cards are valid for 24 months from the later of the date a value was last loaded onto the card and the date that any value was last redeemed.    

Email e-gifts can be sent to anyone with a valid UK email address and e-gift links can be redeemed at any Mitchells & Butlers establishments.

Our gift cards can only be purchased by our guests who have a valid UK billing address.

After you've made payment you should receive an email detailing your order and confirming the delivery of your e-gift.

Get in touch with our team (please link to here [email protected]) with your details and they'll respond to your query as soon as possible.

Just show the email, link page (either on your smartphone or as a print-out) or text message which will contain a unique gift code, to your server, who will then redeem it for you.

Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.

To check the balance on your gift card, please click here and follow the simple instructions.

Certainly. The easiest way is via this website https://business.mbdiningoutcard.co.uk/

Alternatively, you can contact the corporate gift card team on [email protected]

1. The gift card may not be exchanged for cash.

2. The gift card is not a cheque guarantee, credit, debit or charge card.

3. No change will be given but the balance can be used for future purchases.

4. We will not be held liable for lost or stolen cards - protect this as you would cash.

5. To check the balance of your gift card, please visit www.showmybalance.com and follow the simple instructions.

6. A gift card is valid for 24 months from the date that any value was last loaded onto the gift card, or the date that any value on the gift card was last redeemed.

7. The gift card is valid at any Mitchell’s & Butlers venue in the UK.  You can search all available venues at www.thediningoutgiftcard.co.uk/. The gift card cannot be used (i) to make any online purchase (ii) at any moto or other Mitchell’s & Butlers franchise or (iii) at any site not managed by Mitchells & Butlers: please check with your server that the gift card can be used at the particular site before ordering.

8. Gift cards can be purchased with a minimum value of £5, up to a maximum of £250.

9. SMS and digital gift cards should be treated as cash. If deleted, they will not be resent.

10. The Green Man Gift Cards may be paid for with a valid Debit or Credit Card, Google Pay and Apple Pay (we do not accept American Express). The costs of delivery for Physical Gift Cards will be as displayed to you on our website. eGift Cards will be delivered free of charge.11. Digital gift cards are valid either presented on a smart phone or printed out.
Please note: If paying by credit card your bank may treat the purchase of gift cards as a funding transaction that could incur cash advance fees. This decision is at the sole discretion of your credit card provider. Please check your credit card terms and conditions.

11. Gift cards can be used multiple times until all of the remaining balance is spent. You can check the balance of your gift card at https://www.showmybalance.com.

Please get in touch with our Guest Care Team via our enquiry form.